HOW TO UNLOCK POTENTIAL IN YOUR ORGANIZATION

1. Hire for POTENTIAL and CHARACTER, not experience
1. Experience is in the past; it establishes credibility, not potential
2. Competence is a poor predictor of future behavior
3. Character is a far more reliable predictor of success
2. Define and measure OUTCOMES, not the right steps
1. Set realistic expectations
2. Provide resources needed
3. Inspire a shared vision
4. Focus on purpose, not just goals
5. Enable others to act
6. "Success is what failure taught"--allow others to learn from mistakes
3. Motivate through STRENGTHS, not weaknesses
1. Focusing on weaknesses discourages
2. Focusing on strengths encourages
3. Allow employees to do what they do best and encourage them to do more of it
4. Provide opportunities to contribute
5. Reward the behavior, not the person
6. Coach with backbone and heart
4. Develop someone by finding the right FIT, not just the next rung on the ladder
1. Train for skills and knowledge, then create learning opportunities
2. Watch for “ambition for ambition’s sake”
3. Make every job a meaningful job
4. Help them see the “big picture”
5. Focus on process as well as product

For more information on unleashing the potential of your workforce, please call 602-625-4036.

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