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WHAT DO OUTSIDE FACILITATORS DO? Following are some of the activities of facilitators during meetings:
- Get the meeting started
- Encourage communication and involvement of all members
- Ask team members for opinions and feelings to encourage
discussion
- Ask for a summary of the discussion
- Paraphrase what someone has said to help members understand
each other
- Ask for specific examples to improve understanding
- Clarify assumptions
- Ask for explanation in order to eliminate confusion and
repetition
- Probe an idea in greater depth
- Suggest a break or rest
- Move the team toward action
- Poll members
- Encourage open-mindedness
- Recommend a process
- Stop discussion to focus on team feelings
- Encourage greater participation
- Reflect for the team what someone else is feeling
- Redirect/Refocus to get back on track
- Surface differences of opinion
- Check team progress
- Encourage new thinking
- Explore potential results
- Test for consensus of the team
- Handle consensus blockers
- Move toward decision
Source: The Team Building Tool Kit: Tips, Tactics, and Rules for Effective WorkPlace
Teams
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